Opening Eyes to the Spirit of Giving

When your phone rings and the caller ID reads "Radford University," you can expect to speak with an enthusiastic student, such as Mac McMullen.

Such was the case for McMullen's father, John, who received a call in 2014 from "an extremely polite" student-caller with Radford University's Telephone Outreach Program (T.O.P.). The conversation went so well that John McMullen suggested to his son that he apply to work for the T.O.P.

Today, Mac McMullen, a sophomore geology major, is among the many talented student-callers who engage with parents, alumni and friends of the Highlander family and help raise money for The Radford Fund.

"Our program's mission is to connect with the Radford University community and cultivate a partnership with the purpose of advancing higher education through philanthropy," said Assistant Director of Annual Giving Crystal Hubbard '00, M.B.A. '08.

Recently, support raised through the Highlander Call Center reached nearly $250,000, which could equate to financial aid for 50 students to attend a semester at Radford University or help underwrite student activities that would otherwise go unfunded. 

In addition, T.O.P. callers gain real-world job experience and learn lasting communication, leadership and time management skills.

Mac McMullen said he has enjoyed working with the T.O.P. team and sharing his Highlander pride with anyone who picks up the phone.

"I like connecting with people about the university because I love it here so much," he said. "I enjoy talking with people who have that same kind of feeling about Radford. I'm proud of the work that I do. It makes me feel good knowing that I'm helping the university be able to provide all of these amazing opportunities for me and other students."